Your Guide to Creating a Great Regional Offering

If you’re here, you’re likely deeply engaged in research, exploring ways to transform your corner of the world into a premier destination. Whether you’re developing a quaint B&B, a boutique winery, or a unique cultural experience, understanding the Five A’s of Tourism is crucial. Let’s explore how Access, Attractions, Activities, Amenities, and Accommodation can turn your vision into a thriving reality.

Access: Ensuring Ease of Arrival

First and foremost, consider how visitors will reach your destination. Access is about facilitating a smooth journey for your guests. Take the charming villages of the Adelaide Hills as an example. Their appeal is partly due to the scenic, well-maintained roads that lead visitors there, enhanced by clear signage and ample parking. Consider the various modes of transportation visitors might use—car, bike, public transport, or walking—and ensure pathways are well-marked, accessible, and safe.

Tip: Collaborate with local councils to improve infrastructure. Additionally, consider partnerships with other local businesses to offer privately operated, bookable infrastructure, such as the Wine Railway in South Africa. Even minor improvements like enhanced signage or a shuttle service from a nearby town can significantly enhance accessibility.

Attractions: The Core of Your Destination

What will entice visitors to your location? Attractions are the key elements that draw people in. For example, Granite Island in South Australia attracts visitors with its penguins and unique granite formations. Identify what makes your location special—whether it’s a natural wonder, a historic site, or a local festival—and ensure these features are well-promoted.

Tip: Storytelling is powerful and should be multidimensional. Share the history, myths, or unique aspects of your attractions through engaging experiences that create intriguing and unique tourism moments.

Activities: Engaging and Immersive Experiences

Attractions alone aren’t enough—visitors need engaging activities. Activities turn a visit into a memorable experience. Consider the success of small wineries like Penfolds in the Barossa Valley, which offer not just tastings but also blending classes and vineyard tours. Think about the interactive and immersive experiences you can offer, such as guided nature walks, hands-on craft workshops, or seasonal events.

Tip: Be creative with activities, but ensure they are authentically aligned with your brand. Activities should help visitors understand more about your offering, engage them in a meaningful way, and provide an immersive experience that encourages them to return.

Amenities: Enhancing Comfort and Convenience

Amenities are the unsung heroes of an exceptional visitor experience. These are the facilities that make a visit comfortable—clean restrooms, seating areas, and accessible pathways. On-site amenities like well-maintained picnic areas or visitor centres with helpful staff can significantly enhance the visitor experience.

Tip: Regularly assess and upgrade your amenities. Solicit feedback from visitors and be prepared to adapt and improve based on their needs.

Accommodation: Providing a Memorable Stay

Finally, consider where your visitors will stay. Accommodation is more than just a place to sleep—it’s an integral part of the overall experience. The rise of Airbnb has shown how unique and personalised stays can revolutionise travel. In regional areas, charming B&Bs, farm stays, and eco-lodges can offer a more intimate and memorable experience compared to generic hotels.

Tip: Ensure your accommodation reflects the character of your area and tells your story. Use local materials, decor, and food to provide guests with an authentic taste of the region, creating an experience that is both on-brand and memorable.

Bringing It All Together

Creating an outstanding tourism destination is akin to conducting an orchestra—each element must work in harmony. The Five A’s of Tourism provide a comprehensive framework to ensure every aspect of your offering is considered. By focusing on Access, Attractions, Activities, Amenities, and Accommodation, you will create a well-rounded and compelling destination.

Remember, tourism is about creating lasting memories. With thoughtful planning and a focus on these five areas, your place can become a cherished part of your visitors’ travel stories. Best of luck in your planning and development efforts.

LET'S JUST START WITH A COFFEE

For most tourism businesses, working on your buildings and grounds is a big deal. There is a lot of money and time at stake and can be difficult to know where to start. So let’s just start with a coffee.